Introduction
Blitzz is a personalized, customer centric support platform to support customers or end users with a video chat functionality to reach out to a tech support team and literally walk around and show a malfunctioning device, equipment or process by 2 way text, images, video and live video. The support team can pull in other experts, communicate internally, make private notes, prioritize, and share documents & videos to completely satisfy the end user while slashing travel and personnel costs.
The client needed Automated web application testing, Load & Performance testing, Web application security testing besides complete coverage by manual testing of Web application on multiple devices and platforms, iOS and Android apps testing for all Roles (Admin, Internal and External). The application was made accessible via URL for web application & respective play stores for iOS and Android Native apps.
Primary Features:
- Audio Call
- Video Call
- Chat
- Share Documents
- Call History
- Contacts
- Settings
- Add Enquiry
Statistics
Number of Bugs 74
Number of Manual Test Cases 422
Industry
Communication
